- SPAM
- To: Sympatico.ca
- Subject: SPAM to add to Sympatico's spam filter
- Body: Please add the sender of this spam e-mail to your spam e-mail filter. I do not want to receive any more of their messages. Thankyou.
- The best way to eliminate spam from Sympatico is to log onto your GetMail account and identify the offending messages.
- E-mail accounts
- Main account:
- 2 GB of e-mail storage
- 20 MB of attachment size
- 10 additional accounts with 250MB of storage and 10 MB attachment size
- For information: Upgrade Centre
- Bell Sympatico GetEmail Login
- High Speed Edition (ADSL)
- High Speed Ultra (ADSL)
- hsu = high speed ultra service
- Your router must be less than 3 km (2.7 km?) from the Central office.
- Central Stations and Remote sub-Stations
- You must be less than 2.7km from the Central Station or Remote Station, otherwise performance will decrease dramatically!!
Remote Stations act to boost the signal to the Central Station.
The Centre of Excellence (888)590-2375 can tell you if Bell-Sympatico has plans to put in a new remote substation in your area.
- My connection speed - 1.3 Mbps - even though I was paying for hse 3 Mbps - (or hsu 5 Mbps)
- 2002-07-14 - Erica Roselle, Business office - Erica says I must return to dial-up service (!!!!!!!!!!) because I am 5.3 km from the central office, whereas 4.7 km is the max distance possible for Sympatico's DSL.
- 2002-07-15 - Repair-611 They checked the lines etc. in my area to see why Sympatico can't provide the advertised speed.
- 2002-07-16 - Lynn, Centre of Excellence - 4.7 km is the max distance from a Central office. I am 5.3 km from a central. This is usin "Half-synch" with a "loop-back". In other words, 2.65 km * 2 = 5.3 km
- 2002-07-16 - Jamie recommends returning to hse (downgrading from hsu) since Sympatico can't provide the advertised speed.
- 2002-07-22 - Jack, COE, High Speed Centre) - I get a "3" rating on my telephone line. Therefore, I do qualify for hse. I would need to get a "6" or higher in order to not qualify for hse.
- 2002-07-22 - Simone says Sympatico will do another check of all the wiring, etc.
- 2002-07-23 - André recommends returning to hse (downgrading from hsu) since Sympatico can't provide the advertised speed.
- 2006-08-04 - Kish Bhojwani, Tech Support & Marketing - He was very surprised that I never got the full 3Mbps I was paying for. (Only recently did Sympatico increase my speed from 1.3 to 2Mbps.) He says that any Sympatico High-Speed customer can request a fibre-optic cable to the home ($100 one-time installation fee) so that any DSL speed is possible. I told him I have spent a lot of time talking to technicians who have never mentioned such options. I told him it was too late, I have already cancelled my Sympatico account.
- Bell Sympatico Customer Service = http://service.sympatico.ca
- Bell Sympatico Customer Service - Technical Support
- SympaticoUsers.org
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- Sympatico Help: Bell Sympatico High Speed (Access Manager and Sympatico Toolbar)
- If you use a router (like Linksys), you don't need this detestable Access Manager. You can delete Access Manager from your system.
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- DSL - dslreports.com - the place for DSL, ADSL
- Bandwidth... (Dialup & xDSL & Cable)
- 24/7 Tech support 800-361-5265 800-773-2121 310-SURF 310-7873
- High Speed Central Office 888-590-2375
- Nobody at Sympatico seems to know where the "Centrals" are located.
- 514-351-XXXX central is at Joseph Renault & deChateauneuf
- 514-251-XXXX central is at Cadillac & Sherbrooke
- FTP: You can not use WS_FTP or any other FTP client if you are not logged onto a Sympatico connection. In other words, if you aren't at home, using your Sympatico account to log onto the Internet, you can't FTP to your Sympatico Website.
- Telnet: Sympatico service does not provide shell accounts or telnet login capability.
- www3.sympatico.ca/YourSympaticoUserName/
- Network settings recommended by Sympatico (when using WindowsXP and a Linksys router with hse DSL)
- Control Panel > Network Connection > Local Area Network > Properties > General tab > Internet Protocol (TCP/IP) > Properties
- Obtain an IP address automatically
- Obtain DNS server address auromatically
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